Privacy Policy

Last Updated: August 13, 2025

                                              

1. Introduction

Mahalee ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use Mahalee.com.


2. Information We Collect

  • Account Information: Name, email address, phone number, and password.

  • Payment & Billing: Limited payment details as processed through secure third-party gateways (we do not store full card/UPI credentials).

  • Order History: Records of purchased eBooks.

  • Technical Data: Device/browser type, IP address, and cookies necessary for security and performance.


3. How We Use Your Information

  • To process your orders and deliver digital eBooks.

  • To provide customer support and respond to inquiries.

  • To send transactional communications (order confirmations, access links, receipts, and important service notices).

  • To send marketing/promotional updates via email/SMS/WhatsApp only if you opt in. You may unsubscribe anytime.


4. Sharing of Data

  • We share data only with trusted third-party service providers (payment gateways, hosting providers, email/SMS delivery partners) on a strict need-to-know basis.

  • We never sell or trade personal data.


5. Data Retention

We retain your information for as long as necessary to fulfill legal, tax, accounting, and operational requirements.


6. Your Rights & Choices

  • Access, correct, or update your personal details anytime from your account.

  • Request deletion of your account, subject to legal and financial record-keeping requirements.

  • Opt out of marketing communications using the unsubscribe option in emails/messages.


7. Cookies & Tracking

  • Essential Cookies: Required for login, account access, and checkout.

  • Analytics Cookies: May be used to improve website performance and user experience.


8. Security

We use industry-standard technical and organizational measures to safeguard your data. However, no system is 100% secure, and we cannot guarantee absolute protection.


9. Children’s Privacy

Our services are not directed to children under 13. If we learn we have collected personal data from a child, we will delete it promptly.


10. Grievance & Contact

If you have questions or concerns about this Privacy Policy:

  • Support Email: [support@mahalee.com]

  • Grievance Email: [grievance@mahalee.com] 


11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”


Effective Date:01-08-2025
Version: v1.0